Return policy and shipping guidelines

Returns are not accepted. This does not affect warranty claims. Further information can be found here .

Important points in our delivery terms and conditions

1. Processing time for inquiries

Inquiries are usually processed within 1-2 business days.

2. Shipping costs and delivery times

Shipping costs depend on the type of order and are clearly stated in the order confirmation.

3. Domestic and international shipping options

In some cases, products may need to be ordered from our other location (Germany). In such cases, it may take up to 7 business days from the order confirmation until the goods can be delivered.